• When are you open?

    We're open everyday from 10.00 a.m, except for Christmas Day.

    For a full list of closure times, please click below

    www.livingcoasts.org.uk/plan-your-visit/opening-times

     

     

     

  • How do we get there?

    Living Coasts is located on the Torquay harbourside on Beacon Hill.

    Once in Torquay follow the A379 and the brown tourist signs marked with a penguin and 'Living Coasts'.

    The postcode is TQ1 2BG.

    Stagecoach Gold and the Number 12 travel to Torquay Harbour, and Local Link Route 65 goes to the Strand (Torquay harbourside).​

    For more information please visit stagecoachbus.com.

     

    ​You can also find directions to Living Coasts here www.livingcoasts.org.uk/plan-your-visit/find-us.

  • Where can we park?

    Living Coasts does not have its own car park, but there is a small council car park right next to us (Beacon Quay car park). If this is full, ample public car parking can be found around Torquay harbour.

    Please visit please visit torbay.gov.uk/torquaycarparks for more details. 
    The nearest car park with no height restriction is the Meadfoot Road car park.

    Please note that there is also a privately run car park close to us, next to the Pavilion (Vaughan Rd, Torquay, Torbay TQ2 5EQ).

  • Is there disabled access?

    Yes, there is disabled access from the top level car park via the lift situated across the bridge and in the Café. There is no access from the lower level car park.

    ​Inside the attraction itself is all accessible for wheelchairs and mobility scooters. The majority of the paths are tarmacked.

     

  • What proof is accepted for a disabled concession?

    We accept any of the below:
    Disability living allowance letter
    Blue Badge
    P.I.P payment award documentation
    For more information on our disability concessions ticket, please see
    www.livingcoasts.org.uk/plan-your-visit/accessibility
  • Can I hire a mobility scooter?

    Unfortunately we do not have mobility scooters available for hire. 

    However we are pleased to offer visitors the use of manual wheelchairs to borrow free of charge for use during your visit. To ensure availability, please telephone in advance to reserve a wheelchair on 01803 202470.

     

  • What happens if I don't have my student card?

    If you do not have your valid student card on the day of your visit, you are still able to get a student ticket concession if you have the NUS or UNiDAYS app that shows both your photo and expiry date. Please see our Guest Services team when you arrive for more information.

  • Do Blue Peter badge holders get free admission?

    Unfortunately we currently do not allow free entry for Blue Peter badge holders.

  • Can I bring my dog?

    We regret that guest's dogs or pets are not permitted anywhere on the main site, except for assistance dogs. However well behaved dogs are allowed on the Terrace Cafe outdoor area.
     

    Here at Living Coasts we welcome assistance dogs and want to make your visit to us as enjoyable as possible. To enable this to happen, we have put together the following policy to ensure the safety of yourself, your dog, our animals and members of the public during your visit.
    Registered Support Dogs are welcome when accompanied by and under the control of their owners. These dogs must be registered and trained by one of the 8 accredited members of Assistance Dogs International (ADI) or the International Guide Dog Federation (IGDF). These include: 
    •    Canine Partners - Registered Charity No: 803680 
    •    Dog A.I.D - Registered Charity No: 1098619
    •    Dogs for Good - Registered Charity No: 1092960
    •    Guide Dogs - Registered Charity No: 209617
    •    Hearing Dogs for Deaf People - Registered Charity No: 293358
    •    Medical Detection Dogs - Registered Charity No in England and Wales: 1124533
    •    Support Dogs - Registered Charity No: 1088281
    •    The Seeing Dogs Alliance - Registered Charity No. 1156790.
    These are all member organisations associated with Assistance Dogs UK (ADUK). All ADUK dogs adhere to the highest health, behaviour/training and welfare standards as set out by Assistance Dogs International and the International Guide Dogs Federation. It is essential that we are able to guarantee such standards to fulfil our biosecurity regulations which is part of our Zoo Licencing requirements, and why we do not permit access to animals not registered with one of the above organisations.
    We regret we are unable to allow assistance dogs on site unless fully trained.

  • Can I bring my bike in?

    Bicycles are not permitted within Living Coasts. A bike rack is located immediately opposite the front entrance and there is also one located in the top level of the car park next to the site.

  • Can I hold my party/wedding/event at Living Coasts?

    We do have function facilities available at Living Coasts - please contact our Bookings Coordinator on 01803 202499 for more information.

  • Can I hire a room for a corporate meeting?

    We do have function facilities available at Living Coasts - please contact our Bookings Coordinator on 01803 202499 for more information.

  • Do you take debit or credit cards?

    Yes, we accept all major debit and credit cards other than American Express. There is no charge for their use.

  • Is there a cash point?

    Unfortunately we do not have a cash point on site. 

  • Can I bring a picnic?

    Yes, we have picnic benches throughout the site, both indoors and outdoors.
    We do ask that you please do not bring food and drink from outside into our Terrace Café.

  • Do you have baby changing facilities?

    Yes, we have baby changing facilities located throughout the site.

    Our largest baby changing facility is located by the toilets in our Terrace Café.

  • Can I return to my car during my visit?

    Yes, just get your hand stamped at the front entrance by the ticket office staff before you leave for re-entry.

  • Can I visit the Café and gift shop without buying tickets to the attraction?

    Yes, the Terrace Café and Tradewinds gift shop can be accessed to all members all the general public without purchasing entry to Living Coasts.

  • Can I smoke?

    Smoking or vaping is not permitted anywhere inside Living Coasts. Visitors are only permitted to smoke on the terrace in a designated area.

     

  • Do you have lockers or storage facilities?

    Yes, we have lockers just inside the front entrance – lockers accept £1 coins .

  • Do you have play areas?

    We have a children's soft play area on the lower level. Parents and guardians are required to supervise children in their care whilst using the play area at all times.

  • Can I volunteer at Living Coasts?

    For information about volunteering here at Living Coasts, please see our volunteering page

    www.livingcoasts.org.uk/support-us/volunteer.

  • Can I do my work experience at Living Coasts?

    For information about work experience here at Living Coasts, please see our work experience page below

    www.livingcoasts.org.uk/about/jobs/work-experience

  • Can we feed or hold the animals?

    To give our animals the most natural life possible, and for their welfare, we do not handle the majority of our animals. Please do not feed the animals as they all have carefully planned diets and other food may be harmful to them.
     
    Animal experiences are available for several species at Living Coasts including penguins, seals, otters and rays. You can also get close and go behind the scenes with our Keeper Experience, Junior Keeper Experience and Dive Experience.
    To find out more information on our experiences visit www.livingcoasts.org.uk/support-us/gifts-experiences.
  • Can I adopt an animal?

    Yes, there are 7 species which you can adopt. For more information about adopting an animal, please see 

    www.livingcoasts.org.uk/support-us/adopt-an-animal.

Quotes There is more to this than you think! Lots of sea life. Lots of penguins, seals, otters and more. Well… Quotes