UPDATE: Due to the current circumstances with the zoo being closed, we are NOT taking any new experience bookings for the near future. Bookings will resume on our website when the zoo is open again later in the year. Please keep an eye on this page for the latest information. If you have any queries regarding an experience, please contact us on 01803 202470. Thank you for your understanding at this time.

As part of this experience, you will get the chance to prepare the fresh fish for the penguins and then help to feed our cheeky birds. One of our keepers will be on hand to answer any questions you may have as you learn all about these incredible species. 

Age limit:

You must be over 8 years old to take part in this experience

Length of experience:

45 mins - arrive at 10.00 a.m for the experience to begin at 10.15 a.m.


£65 for 1 person or £100 for 2 people (including day entry). Maximum of 4 people per experience

Days available:

Morning feed: Tuesday, Wednesday, Friday, Saturday and Sunday.

Our animal experience gift packs (valid for 12 months from the date of purchase) will be posted out to the customer who purchased the experience, however we can email the voucher to any relevant person if requested. Our gift packs contain:

•    A presentation gift wallet
•    A personalised voucher and itinerary relevant for the experience 
•    A site map

To find out if an experience is available for a specific date, please call us on 01803 202470 before completing your booking and to avoid any disappointment. Our penguin experience is extremely popular and we recommend that you pre-book your date at least four weeks in advance.

Behind the scenes you may get messy so please dress appropriately. Suitable clothing includes full length trousers and a lightweight coat in case of rain. For your safety closed toe shoes must be worn. 

Please let us know at the time of booking if you have a disability or mobility issue that we may need to be aware of.  Please ensure you read the full experience terms and conditions.

Due to popularity of the Penguin Experience, weekend feeds are fully booked until the end of May 2020.