For the purposes of the Data Protection Act 1998, Living Coasts ('we' or 'us') is the 'data controller' (i.e. the company who is responsible for, and controls the processing of, your personal data).
We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:
We may share your personal data with organisations who are our business partners and we or they may contact you, unless you have asked us or them not to do so, by email about products, services, promotions, special offers, charitable causes which may be of interest to you.
If you prefer not to receive any further marketing communications from us, you can opt out at any time. See further 'Your rights' below.
We may disclose your personal data to:
We will use technical and organisational measures to safeguard your personal data, for example:
Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.
We may monitor and record communications with you such as emails for the purpose of quality assurance and training.
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
When you use this website, we may collect information about your computer, such as your IP address and/or browser, which we will use for administration purposes and statistical analysis. This information will not usually identify you personally.
We may also obtain information about your online movements and use of the internet. We do this by placing a 'cookie', which is a small file, on your computer's hard disk. Cookies are used for several reasons:
The vast majority of web browsers accept cookies. However, you can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of this website.
For further information about cookies and how to disable them please go to: aboutcookies.org
You have the right, subject to the payment of a small fee (currently £10) to request access to personal data which we may process about you. If you wish to exercise this right you should:
You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right you should:
You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right you should:
We welcome your feedback and questions. If you wish to contact us, please write to us at: Living Coasts, Beacon Quay, Torquay, Devon TQ1 2BG or call us on 01803 202470. Our registered office is Totnes Road, Paignton, Devon TQ4 7EU
Living Coasts will use your personal data to keep you up to date with developments and news relating to this website. We may need to disclose your information to our service providers and agents for these purposes
All the animals are lovely with plenty of space to move about and play.
We had a fantastic afternoon, great value for money.
Excellent value for money, the best Zoo we have ever visited. Everything is so clean and well maintained; all animals look very happy and content.